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Health & safety

How to find pharmacies, medical help and emergency assistance in the UK

For non-life threatening/non-emergency situations, such as to report something lost or stolen, dial 101 to file a report with police.

In case of a serious accident, first contact the police at 999.

EMERGENCY SERVICES (POLICE/ AMBULANCE / FIRE): dial 999

URGENT CARE

(for minor, non-life threatening injuries and illnesses)
Phone the NHS 24 helpline at 08454 24 24 24 to speak with a health care representative and locate the nearest clinic (interpretation services available).

GENERAL HEALTH CARE

For inquiries about non-life threatening health conditions and services, call the NHS helpline at 0800 22 44 88 between 8 AM and 10 PM.

PHARMACIES/CHEMISTS

Phone the NHS helpline at 0800 22 44 88 or look on www.nhs24.com to find your nearest pharmacy. Major pharmacy chains include Boots and Superdrug, and opening hours are normally 9 AM – 6 PM Monday to Friday, 9 AM to 1 PM on Saturdays and closed (most locations) on Sundays.

DENTISTS

For emergency dental treatment, go to the nearest hospital.

HEALTH INSURANCE

We urge all customers to purchase comprehensive travel insurance. Insurance is not available through Nordic Visitor. Scandinavian citizens must show their passport in the event of a medical emergency while citizens of EEA countries must have a European Health Insurance Card (EHIC) or else the patient will be charged in full.

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